Shipping Policy

Welcome to Bagsfactory. We aim to deliver your wholesale bag orders promptly and reliably. This Shipping Policy explains our dispatch process, shipping charges, and delivery arrangements.

1. General Information

All orders are subject to product availability. If an item is unavailable, we will contact you to discuss partial shipment, an alternative, or a refund for the unavailable items.

For bulk or customized orders, availability and dispatch timelines will be confirmed when your order is finalized.

2. Shipping Options

Bagsfactory ships through reputable courier and logistics providers. The shipping method will depend on your delivery location and the size and weight of your wholesale order.

Available shipping options will be communicated at checkout or included in your quotation.

3. Shipping Charges

Shipping charges depend on the delivery location, shipping method, and size and weight of your order. Charges will be displayed at checkout or communicated in your quotation before you confirm the order.

4. Cash on Delivery (COD) Orders

Where COD is available, orders require confirmation before dispatch. Confirmed COD orders for ready-stock products are generally dispatched within 2–3 business days.

COD availability for bulk or customized orders will be confirmed at the time of purchase.

5. Prepaid Orders

Prepaid orders for ready-stock products are generally dispatched within 12–24 hours of payment confirmation, excluding holidays and non-working days.

Bulk and customized orders may require additional preparation or production time. The estimated dispatch timeline will be communicated when your order is confirmed.

6. Delivery Time

Delivery times vary depending on your location, shipment size, and selected shipping method. Dispatch timelines refer to when an order leaves our facility, rather than when it arrives at your address.

Delivery estimates may be affected by public holidays, weather conditions, transport disruptions, or other circumstances beyond our control. We will communicate significant delays when we become aware of them.

7. Shipping Locations

Bagsfactory currently ships within India. Delivery to your address is subject to service availability with our courier and logistics partners.

8. Tracking Your Order

Once your order is dispatched, we will share tracking details or a shipment reference, where available, through your provided contact details.

Courier tracking information may take up to 24 hours to become active. For bulk transport shipments, we will share available delivery updates or transport documentation.

9. Damaged, Missing, or Incorrect Deliveries

Please inspect your shipment upon delivery. If products arrive damaged, items are missing, or you receive an incorrect order, contact Bagsfactory promptly with your order number and relevant photographs.

Keep the products, packaging, and shipping labels while the issue is reviewed. We will work with you and the delivery partner to investigate and arrange an appropriate resolution.

If your shipment appears to be lost or significantly delayed, contact us so we can assist with tracing it.

10. Delivery Address and Receipt

Please provide a complete and accurate delivery address, contact number, and any relevant business delivery instructions.

If a shipment requires redelivery because of incorrect address details or the recipient being unavailable, additional shipping charges may apply. We will communicate these charges before arranging redelivery.

11. Contact Us

For questions about shipping or delivery, contact:

Bagsfactory
Email: lucienzaid@gmail.com
Phone: 9654138254

12. Policy Updates

Updates to this Shipping Policy will be published on this page. The shipping terms confirmed at the time of your order will apply to that order.